Learn more about care response

Care response has been around for more than 30 years, but many cities are just starting to invest in care response programs and their implementation. Northeast Ohio has been developing better mental and behavioral health crisis services in recent years, but we have more work in front of us in order to create a functional care response program.


With ARPA money, we have a once-in-a-generation opportunity to develop new resources for crisis response in northeast Ohio.

Some American Rescue Plan Act funding is dedicated to behavioral and mental health crisis response. Learn more from the Brookings Institution.

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CAHOOTS in Eugene, OR is often referenced as the longest-standing and most respected care response programs in the country.

Learn more about how White Bird Clinic, Lane County, and the City of Eugene partner to deliver care response to those facing houselessness, addiction, and mental health challenges.


People with mental or behavioral health diagnoses are more likely to be injured or killed in encounters with police than people without such diagnoses.

Harvard Law took a look at the legal and municipal benefits to instituting care response programming.


What does this mean for northeast Ohio? Policy Matters Ohio looked at local needs, resources, and opportunities.

As other programs are developed in cop response and co-response programming, now is the time for northeast Ohio to consider care response programming as well.

Current events in care response

Use ‘health-first’ approach for those in mental health crisis

November 14, 2021

Cuyahoga County Council President Pernel Jones Jr. and Lori D'Angelo, executive director of Magnolia House, call for a "care response" model for those in mental health crisis.

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Cleveland needs a ‘care response’ to those in mental health crisis

February 11, 2022

With support from the Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board, Cleveland can join communities across the country in implementing a health-first crisis response model that recognizes mental health crises as health emergencies requiring medical attention.

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Shaker coalition asks city to drop police from pilot mental health response program

April 27, 2021

A group of 20 residents has asked the city to rethink its pilot program for mental health crisis response in order to eliminate police involvement.

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Mayor Justin M. Bibb Reverses Prior Roadblocks to Expand use of Diversion Center

from Cleveland City Hall

January 14, 2022

Mayor Justin M. Bibb announced a plan to expand the use of the Cleveland-Cuyahoga County Diversion Center for non-violent offenders and to refocus City resources to fight violent crime.  

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Cuyahoga County needs a mental health crisis center, not just a criminal diversion center

August 29, 2021

An ideal crisis assessment center encourages anyone in need to walk in for help.

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We need a communitywide solution for improved behavioral health, addiction services, by Dr. Akram Boutros, CEO of MetroHealth

November 15, 2021

No one who works in this area believes that the current system (1) receives adequate funding, (2) is sufficiently seamless for the clients, (3) helps all who need help, or (4) has no room to improve outcomes.

To change that, we must revisit the framework that experts from the Alcohol, Drug Addiction & Mental Health Services (ADAMHS) Board, Center for Community Solutions, Frontline Service, Greater Cleveland Congregations, Mental Health & Addiction Coalition, The MetroHealth System, Ohio Department of Mental Health and Addiction Services, Recovery Resources, Stella Maris, St. Vincent Charity Medical Center, and United Way of Greater Cleveland developed over 20 months ago.

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Peer support: how ordinary Ohioans are helping others break mental health barriers

February 4, 2022

Thrive employs peer supporters to help people reduce social isolation and address their mental health needs as the foundation necessary to recover their economic and personal health.

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As Launch of 988 Mental Health Crisis Number Looms, NAMI Poll Finds Broad Support for the System and Fees to Fund It, Opposition to Police Response to Mental Health Crises

November 15, 2021

Eighty-six percent of Americans agreed that building and providing mental health crisis services can prevent people from cycling in and out of emergency rooms, arrests, incarceration and homelessness. Three-quarters (75%) of Americans are not content with the status of mental health treatment in this country, regardless of political affiliation, while 54% of Americans say there is significant room for improvement in addressing mental health and suicide crises. 

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